FAQ

  • Why do front entry doors open inward?
  • Do your front doors come with frames?
  • Are iron doors energy efficient?
  • What's best to clean iron doors with?
  • Are iron doors fire rated?
  • Do you ship to all 50 States?
  • How Long Do Shipments Take To Get To My Location?
  • How Do LTL Deliveries Work?
  • How Do Flatbed Deliveries Work?
  • How Much Do Your Single Doors Weigh?
  • How Much Do Your Double Doors Weigh?
  • How Are Your Doors Measured?
  • Do You Have An Installation Guide You Can Provide?
  • How Many People Do You Typically Need To Install The Iron Doors?
  • What Are The Benefits Of Low-e Glass?
  • What Type Of Glass Do You Use?
  • What Is Tempered Glass?
  • What Are The Benefits Of A Tempered Glass?
  • What Is A Dual Pane Glass?
  • What Are The Benefits Of A Dual Pane Glass?
  • What Is The Glass Size?
  • Is The Jamb Included With The Door Order?
  • What Gauge Materials Are Used For The Door And Jamb?
  • How Is The Jamb Insulated?
  • Is The Threshold Included With The Order?
  • What Type Of Hinges Do You Use?

General

Why do front entry doors open inward?

All exterior doors tend to open inwards for security reasons. For the door to open outwards, the hinge mechanism would be located on the outside of the home. However, any hinges located outside pose a big risk to your home's security

Do your front doors come with frames?

Yes, the frame is called the jamb and is included and packaged separately with your door.

Are iron doors energy efficient?

Like brick construction, Iron Doors are energy efficient. Our iron doors are injected with high quality polyurethane foam for year-round insulation. The foam also aids in the prevention of rust from forming and they can be built with Thermal Breaks to last in any extreme weather environment.

What's best to clean iron doors with?

To maintain the beauty and longevity of your iron door, regular cleaning with soap and water is recommended.

  • Begin by gently dusting the surface to remove any loose dirt or debris.
  • Prepare a mild cleaning solution by mixing a few drops of mild liquid soap with warm water in a bucket. Using a soft cloth or sponge, dip it into the solution and wring out the excess water to avoid soaking the iron. Wash the door gently, paying special attention to intricate designs and crevices where dirt may accumulate. For tougher stains, a soft-bristled brush can be used to scrub gently without scratching the finish.
  • After thoroughly washing, rinse the door with a clean, damp cloth to remove any soap residue. It’s important to avoid using harsh chemicals or abrasive materials that could damage the iron's protective coating.
  • Finally, dry the door completely with a soft, dry towel. This step is crucial to prevent any water spots and to protect the door from rust. Ensuring the door is dry also preserves the integrity of its finish, keeping your iron door looking beautiful and functioning reliably for years to come.

Regular cleaning not only enhances the door's appearance but also contributes to its durability and the overall curb appeal of your home.

Are iron doors fire rated?

Yes, Iron Doors have a three-hour fire rating.

  • Fire-Rating of Wood Doors: On average, wood doors have a fire-rating of 90 minutes compared to the three hours of iron.
  • Fire-Rating of Aluminum Doors: Aluminum doors are popular in certain projects like retail business that are designed with glass storefronts. The fire-rating of aluminum is also 90-minutes and is more durable than wood.

While variety of doors can be fire-rated, hollow iron and steel are the only material that is regularly granted a three-hour label. To reach this label in testing, the door, frame, opening size, jamb depth, and assembly work together to provide reliable protection in the event of a fire.  

The hardware like the hinges, pivots, closers, and locks that go into a steel door are also fire-rated, which isn’t always the case for other materials.

Shipping & Delivery

Do you ship to all 50 States?

Yes. We ship Nationwide.

**Hawaii shipments would have to be set up and handled by you, the customer. Palletizing fees apply.

How Long Do Shipments Take To Get To My Location?

Most of our doors are shipped via LTL (Less-Than-Truckload) using FedEx Freight. Each order is palletized specifically for the size of the door and then depending on your location delivery will take approximately 4-6 weeks.

How Do LTL Deliveries Work?

For LTL shipments, transit time is between 2-14 days to get to their destination terminal, depending on the destination. once it has arrived, the carrier will call within a few days to set up a delivery date and time with you directly. Please note that no transit times are guaranteed, and holidays do affect these times as well.

How Do Flatbed Deliveries Work?

When ordering multiple doors that would typically require more than 2 pallets when shipping via LTL freight, a flatbed may be the required form of shipment. With flatbed orders, a Iron Door Works representative will be contacting you via phone to discuss the process before having the order picked up. once Iron Door Works gets the ok from you, the customer, to put your load up for bid, the order will take anywhere between 1-4 days (sometimes more depending on destination, sizing, and time of year) to get picked up from our warehouse. once picked up, the flatbed driver will contact you 24 hours out from delivery.
 
There is no set date/time for flatbed deliveries. It is your responsibility to make sure you are there for offload at the time the driver arrives. You will have 30-45 minutes to offload your order. Most of our doors require 2-3 (sometimes 4) able bodied persons to lift and remove doors and frames from the flatbed. For larger orders, please make sure you have more manpower in order to offload within the time limits. Iron Door Works is not liable for any charges that may occur due to non adherence to the above information.

How Much Do Your Single Doors Weigh?

APPROX. WEIGHT IN (LBS)

    30” x 81” = 300 LBS
    32" x 81" = 325 LBS
    36” x 81” = 365 LBS
    36" x 84" = 395 LBS
    40” x 81” = 405 LBS
    36” x 96” = 432 LBS
    40” x 96” = 480 LBS
    42” x 96” = 504 LBS
    46” x 97.5” = 561 LBS
    49” x 103” = 600 LBS
    42” x 108” = 600 LBS

How Much Do Your Double Doors Weigh?

APPROX. WEIGHT IN (LBS)

    61” x 81” = 620 LBS
    62" x 84" = 745 LBS
    65” x 81” = 760 LBS
    71" x 95" = 855 LBS
    72” x 81” = 810 LBS
    72" x 120" = 1040 LBS
    74" x 96" = 885 LBS
    62” x 96” = 820 LBS
    65” x 96” = 850 LBS
    72” x 96” = 864 LBS
    74” x 97.5” = 900 LBS
    72” x 108” = 960 LBS
    74” x 110” = 1,000 LBS
    74” x 120” = 1,060 LBS
    72” x 132” = 1,188 LBS
    74” x 132” = 1,221 LBS

Installation

How Are Your Doors Measured?

Our sizes are measured from outside of jamb to the outside of the jamb. For example, a 72” x 96” iron door listed on our website means that 72” is the width from outside to outside of jamb (not the actual width size of the door) and 96” is the height from outside of jamb to bottom of our built-in steel threshold (not the actual height of the door).
 
We recommend the rough opening of the width to be 1/2” to 1” wider than the door size ordered to give the installer enough room to comfortably position the jamb into place and have enough room to make sure the jamb is leveled.

Do You Have An Installation Guide You Can Provide?

Yes, we provide personalized easy to follow instructions provided by our experienced contractor to all customers.

How Many People Do You Typically Need To Install The Iron Doors?

We recommend at least 2 able bodied people for your installation, depending on your door size this number should increase to avoid any complications.

Glass

What Are The Benefits Of Low-e Glass?

Improved Energy Efficiency: In addition to reducing heat loss during winter months, Low-E Glass also reduces heat gain during the air-conditioning season.

Reduced Condensation: Condensation on door glass can be a problem during the heating season, as warm air comes into contact with cold door glass and gives up its moisture, forming water droplets on the glass surface. Low-E Glass will minimize or Eliminate this unwanted condensation.

What Type Of Glass Do You Use?

5/8” Dual Pane tempered glass.

What Is Tempered Glass?

Tempered glass is defined as toughened glass that has been treated by heat or chemicals to increase its strength. Tempered glass is about four times stronger than "ordinary," or annealed, glass. And unlike annealed glass, which can shatter into jagged shards when broken, tempered glass fractures into small, relatively harmless pieces. Tempered glass has many benefits and uses which makes it a popular glass used in many home and commercial building projects.

What Are The Benefits Of A Tempered Glass?

The most important benefit of tempered glass is safety. Tempered glass reduces the risk of injury due to its nature of breaking into small, circular pieces instead of sharp, jagged shards.
 
A final benefit of tempered glass is its strength. Because the process of heating and applying chemicals strengthens the glass, tempered glass is an excellent choice for doors and any other projects where maximum durability is desirable.

What Is A Dual Pane Glass?

Insulating Glass (IG), more commonly known as Double Glazing (or Double-Pane), consists of two glass panes separated to help reduce heat transfer across a part of the building envelope.

What Are The Benefits Of A Dual Pane Glass?

Double-paned doors have two sheets of glass in a door frame instead of just one. Between the glass panes is a small space to provide insulation. The small space between windowpanes is filled with insulating gas to further increase insulation.

What Is The Glass Size?

Front exterior side glass is the design glass style you chose and back interior side glass is clear. Each tempered dual pane glass is 1/4” thick. Tempered dual pane glass (including the spacer in between the two glasses) is a total of 5/8” in thickness. The dual glass comes installed on the door.

Jamb & Threshold

Is The Jamb Included With The Door Order?

Yes. Jamb is included and packaged separately with your door.

What Gauge Materials Are Used For The Door And Jamb?

Jamb is constructed with 12 gauge tube (above industry standard).

How Is The Jamb Insulated?

Yes, polyurethane foam core is filled in the jamb for greater insulation.

Is The Threshold Included With The Order?

Yes. Steel threshold is included and it comes welded on the jamb.

What Type Of Hinges Do You Use?

Steel weld on bullet hinges with grease fittings come welded on jamb and door. Allows customers to comfortably open our doors, but yet feel that quality with each and every use. We use welded steel bullet hinge with copper crush washer instead of a ball bearing hinge because ball bearings are made out of stainless steel (hard material) and the hinges/doors are made out of steel (softer material) which over time causes the hinge to wear. With copper crush washers, the washer is the soft point and they are easily replaceable over time if needed.